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Get your free estimateLinear Keypad & Intercom Repair: The Woodland Hills Owner’s Guide
When a Linear keypad or intercom stops responding in Woodland Hills, we usually replace the failed component with a Linear-compatible part the same day, with installed prices typically landing between $240 and $590 depending on the model and wiring condition. Most homeowners discover the failure the hard way: a keypad that worked Friday is dead Monday, or the intercom call button outside the gate stops reaching the handset inside the house. The good news is these parts fail in predictable ways, and we stock the most common Linear replacement parts on our trucks so we don’t have to make you wait on a second trip.
Which Linear Models This Applies To
We carry parts and repair experience for the Linear access control lines most common in Woodland Hills and the Warner Center corridor: the AE-1000, AE-2000, and AE-500 telephone entry systems, the AK-11 and AK-21 exterior keypads, the AM-KP keypad, and the older IEI-branded Linear keypads that predate the current labeling. If you look at the inside face of your keypad or the back of your intercom’s control board, you’ll find a small white label with the model number and a date code. That label matters more than the brand name on the front, because Linear used the same keypad housing across three different internal revisions, and each takes a different communications protocol. If you buy the wrong version, the keypad powers up but won’t talk to your gate operator. For most Woodland Hills homes with a single sliding driveway gate, a direct Linear OEM replacement is the right call. The aftermarket equivalents save you twenty or thirty dollars but often skip the conformal coating that keeps the circuit board alive through the damp mornings we get in the hills, and that’s a false economy on an exterior gate part.
Carver Gate Repair Woodland Hills is an independent gate service provider. We’re not affiliated with Linear or Nortek, but we install their equipment daily and match parts to the right series.
Styles & brands we work with





Signs Your Linear Keypad & Intercom Is Failing
- Keypad lights up but the gate won’t move: The keypad’s relay is sending a signal but the gate operator isn’t receiving it. In Woodland Hills this is often a corroded splice in the low-voltage wire run from the keypad to the operator, especially on older properties where the wire was buried shallow.
- Intercom rings but you can’t hear the visitor: The microphone element on the exterior call station is dead. These are sealed units; we replace the call station or the faceplate assembly, not the mic alone.
- Gate opens for everyone regardless of code: The keypad’s memory has failed and it’s defaulting to open protocol. This is a security problem, not just a convenience problem. You should address it the day you notice it.
- Keypad works intermittently, mostly after rain: Moisture is getting behind the faceplate. The gasket degrades in heat, and Woodland Hills summer sun bakes the rubber until it cracks and channels water down to the board. This is the single most common failure we see on Linear keypads here.
- House handset is silent but the outside unit beeps when a code is entered: The interior handset for the intercom is wired separately from the gate operator, and the handset unit itself has failed. We stock replacement handsets that are compatible with the Linear AE series.
Replacement Cost & What’s Included
Linear keypad repair or replacement in Woodland Hills typically runs between $240 and $420 installed. A full intercom call station replacement, including the exterior faceplate, microphone, and speaker, usually lands between $410 and $590 installed. The spread depends mostly on the length and condition of the existing wire run and whether we’re matching an older IEI-era keypad that requires a conversion board. If the wire from the house to the gate has failed, we either re-pull it or install a wireless adapter. You’ll know which route we’re taking before any work starts, because we hand you a written price first. The written price includes the part, labor, wire testing, programming your existing codes into the new unit, and a full-year guarantee on the repair. If the same fix fails inside twelve months, the second visit is free. That’s the Garrison Standard, and it’s printed on every repair order we write in Woodland Hills.
Here’s what typical Linear keypad and intercom work costs in Woodland Hills:
- Linear AK-11 or AK-21 keypad replacement: $240 to $320 installed
- Linear AM-KP keypad replacement with programming: $280 to $380 installed
- AE-500 intercom call station replacement (exterior unit only): $410 to $520 installed
- AE-1000 full telephone entry system replacement: $480 to $590 installed
- Low-voltage wire re-pull from house to gate (simple path): $180 to $350
See the difference
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After
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AfterDIY or Call Us?
Keypads and intercoms are low-voltage components. They don’t carry line voltage like a gate operator’s main board does, so the electrical hazard is modest if the system is wired correctly. But the practical hazard is different: if you buy the wrong revision keypad online and wire it in, you’ll burn a morning and still have a dead gate. That happens regularly in Woodland Hills, and the returned keypad restock fee usually eats the money saved. If you want to try checking anything yourself, start with the simple stuff: make sure the breaker feeding the gate operator is on, check that the wire nuts in the keypad housing are still tight, and look for obvious ant damage or water staining on the board. If the problem is anything beyond that, call us at (650) 719-7207 and we’ll bring the right part on the first trip.
FAQs
A Linear exterior keypad in Woodland Hills typically lasts five to eight years before the faceplate gasket fails and moisture begins to reach the board. Units mounted on a north-facing wall or under an eave routinely last longer. Direct sun exposure on a west-facing gate post shortens that life considerably. If you want an exact assessment of your unit’s condition, call (650) 719-7207 and we’ll take a look.
We repair Linear keypads when the problem is visible and contained: corroded wire splices, failed gaskets, corroded terminals, or a worn ribbon connector. When the board itself has visible water damage or the relay contacts are dead, replacement is the honest fix. We’ll show you the failed part and explain why we’re recommending either route before you spend a dollar.
A standard Linear keypad replacement in Woodland Hills takes about an hour, including removing the old faceplate, testing the wire run, mounting the new unit, sealing the housing, and programming your existing codes. An intercom call station replacement takes closer to two hours because we test the wiring between the exterior unit and the handset inside. If we find a broken wire run, the job can stretch to a half day. We’ll give you the time window on the call.
Yes. Our trucks carry Linear AK-11, AK-21, and AM-KP keypads, AE-500 call station faceplates, and compatible interior handsets as standard van stock. If your system uses a less common part, we can typically source it from our local Woodland Hills supply chain within one to two business days. Call (650) 719-7207 and tell us the model number on the label, and we’ll confirm before we head out.
Call Carver Gate Repair Woodland Hills for Linear Keypad & Intercom Work
When a keypad or intercom fails, the gate still works from the inside, so it’s easy to put off. But a keypad running in open protocol or an intercom that doesn’t announce visitors is a security problem. We bring the right Linear-compatible part on the first trip, hand you a written price before any work starts, and guarantee the repair for a full year. We fix it right the first time, or we come back and fix it right. Call us at (650) 719-7207 for a free estimate, and talk to a real person who knows Linear equipment. We stock parts for LiftMaster, Mighty Mule, Ghost Controls, and other gate brands as well, so we can match the part to whatever is already on your post.
Written by Lonnie Burke, Owner, Carver Gate Repair Woodland Hills at Carver Gate Repair Woodland Hills, serving Woodland Hills and nearby areas.